IT ServiceDesk

The service times during and outside the lecture periods are kept updated for all locations on the IT ServiceDesk’s website. You can contact the IT ServiceDesk by e-mail, telephone, video conference and/or on site at the following locations:

IT ServiceDesk:
Telephone: +49.521.106-70000
it-servicedesk@hsbi.de

On site:

• Bielefeld Campus – Main Building – Room B107
• Minden Campus – Building B – Room B26

Virtual IT ServiceDesk and remote maintenance:

You can also use our virtual IT ServiceDesk, which you can reach by videoconference during our service times. It provides support through remote maintenance. The virtual IT ServiceDesk is operated via Zoom Meetings, enabling you to share your screen, for instance. If you wish to make an appointment with our virtual IT ServiceDesk, please contact us through one of our contact channels. Access: www.hsbi.de/en/dpc/about-us/it-servicedesk/virtual-it-servicedesk (only after you have logged in)

Outside our service times, you can also leave a message on our answering machine or contact the IT ServiceDesk by e-mail. The IT ServiceDesk will contact you as soon as possible during service times.