{"_id":"4185","article_type":"review","status":"public","date_created":"2024-01-02T09:17:51Z","publication":"Engineering Management in Production and Services","title":"Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends","user_id":"220548","citation":{"mla":"Siderska, Julia, et al. “Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), Its Challenges, and Future Trends.” <i>Engineering Management in Production and Services</i>, vol. 15, no. 4, Walter de Gruyter GmbH, 2023, pp. 90–103, doi:<a href=\"https://doi.org/10.2478/emj-2023-0030\">10.2478/emj-2023-0030</a>.","ama":"Siderska J, Aunimo L, Süße T, Stamm J von, Kedziora D, Aini SNBM. Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends. <i>Engineering Management in Production and Services</i>. 2023;15(4):90-103. doi:<a href=\"https://doi.org/10.2478/emj-2023-0030\">10.2478/emj-2023-0030</a>","bibtex":"@article{Siderska_Aunimo_Süße_Stamm_Kedziora_Aini_2023, title={Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends}, volume={15}, DOI={<a href=\"https://doi.org/10.2478/emj-2023-0030\">10.2478/emj-2023-0030</a>}, number={4}, journal={Engineering Management in Production and Services}, publisher={Walter de Gruyter GmbH}, author={Siderska, Julia and Aunimo, Lili and Süße, Thomas and Stamm, John von and Kedziora, Damian and Aini, Suraya Nabilah Binti Mohd}, year={2023}, pages={90–103} }","alphadin":"<span style=\"font-variant:small-caps;\">Siderska, Julia</span> ; <span style=\"font-variant:small-caps;\">Aunimo, Lili</span> ; <span style=\"font-variant:small-caps;\">Süße, Thomas</span> ; <span style=\"font-variant:small-caps;\">Stamm, John von</span> ; <span style=\"font-variant:small-caps;\">Kedziora, Damian</span> ; <span style=\"font-variant:small-caps;\">Aini, Suraya Nabilah Binti Mohd</span>: Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends. In: <i>Engineering Management in Production and Services</i> Bd. 15, Walter de Gruyter GmbH (2023), Nr. 4, S. 90–103","short":"J. Siderska, L. Aunimo, T. Süße, J. von Stamm, D. Kedziora, S.N.B.M. Aini, Engineering Management in Production and Services 15 (2023) 90–103.","ieee":"J. Siderska, L. Aunimo, T. Süße, J. von Stamm, D. Kedziora, and S. N. B. M. Aini, “Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends,” <i>Engineering Management in Production and Services</i>, vol. 15, no. 4, pp. 90–103, 2023.","chicago":"Siderska, Julia, Lili Aunimo, Thomas Süße, John von Stamm, Damian Kedziora, and Suraya Nabilah Binti Mohd Aini. “Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), Its Challenges, and Future Trends.” <i>Engineering Management in Production and Services</i> 15, no. 4 (2023): 90–103. <a href=\"https://doi.org/10.2478/emj-2023-0030\">https://doi.org/10.2478/emj-2023-0030</a>.","apa":"Siderska, J., Aunimo, L., Süße, T., Stamm, J. von, Kedziora, D., &#38; Aini, S. N. B. M. (2023). Towards Intelligent Automation (IA): Literature Review on the Evolution of Robotic Process Automation (RPA), its Challenges, and Future Trends. <i>Engineering Management in Production and Services</i>, <i>15</i>(4), 90–103. <a href=\"https://doi.org/10.2478/emj-2023-0030\">https://doi.org/10.2478/emj-2023-0030</a>"},"tmp":{"short":"CC BY-NC-ND (4.0)","legal_code_url":"https://creativecommons.org/licenses/by-nc-nd/4.0/legalcode","name":"Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)","image":"/images/cc_by_nc_nd.png"},"publication_status":"published","year":"2023","date_updated":"2024-01-16T14:04:31Z","page":"90-103","language":[{"iso":"eng"}],"intvolume":"        15","main_file_link":[{"open_access":"1","url":"https://doi.org/10.2478/emj-2023-0030"}],"type":"journal_article","publication_identifier":{"eissn":["2543-912X"]},"abstract":[{"lang":"eng","text":"                  Abstract - \r\n                  Robotic Process Automation (RPA) and Artificial Intelligence (AI) integration offer great potential for the future of corporate automation and increased productivity. RPA rapidly evolves into Intelligent Process Automation (IPA) by incorporating advanced technologies and capabilities beyond simple task automation. The paper aims to identify the organisational, technological, and human-centred challenges that companies face in transitioning from RPA to IPA. The research process involved conducting the scientific literature search using the ResearchRabbit AI tool, which provided a set of reference papers relevant to the formulated research questions. As a result of the conducted literature review, the authors identified key challenges and possible countermeasures for companies transitioning from RPA to IPA. The resulting collection of reference scientific articles formed the basis for this study’s content and substantive analysis. Furthermore, this study contributes by identifying artificial intelligence techniques and algorithms, such as Natural Language Processing (NLP), Machine Learning (ML), Deep Learning (DL), predictive analytics, and others, that can be integrated with RPA to facilitate the transition to IPA. The paper also offers insights into potential future research areas.\r\n                "}],"doi":"10.2478/emj-2023-0030","volume":15,"quality_controlled":"1","oa":"1","publisher":"Walter de Gruyter GmbH","issue":"4","author":[{"full_name":"Siderska, Julia","last_name":"Siderska","first_name":"Julia"},{"full_name":"Aunimo, Lili","last_name":"Aunimo","first_name":"Lili"},{"last_name":"Süße","full_name":"Süße, Thomas","id":"241496","first_name":"Thomas","orcid":"0000-0001-6832-7753"},{"first_name":"John von","last_name":"Stamm","full_name":"Stamm, John von"},{"first_name":"Damian","last_name":"Kedziora","full_name":"Kedziora, Damian"},{"first_name":"Suraya Nabilah Binti Mohd","full_name":"Aini, Suraya Nabilah Binti Mohd","last_name":"Aini"}]}