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Designing for Those who are Overlooked

M. Schorch, L. Wan, D.W. Randall, V. Wulf, in: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, ACM, New York, NY, USA, 2016, pp. 787–799.

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Konferenzbeitrag | Veröffentlicht | Englisch
Autor*in
Schorch, MarenFH Bielefeld ; Wan, Lin; Randall, David William; Wulf, Volker
Alternativer Titel
Insider Perspectives on Care Practices and Cooperative Work of Elderly Informal Caregivers
Abstract
This paper focuses on the complex and intimate setting of domestic home care. The majority of care for chronically ill people is realized by non-professionals, the relatives, who are often overlooked. Many of these informal caregivers are also elderly and face multiple, seriously demanding challenges in the context of informal care 24/7. In order to support this increasing user group, their cooperative work and coordination adequately, it is essential to gain a better understanding of their care practices and needs. This paper is based on ethnography in ten households in Germany. It combines data from the analysis of participant observations over eight months, interviews and cultural probes. Besides detailed descriptions of two cases, the central features of informal care experience and implications for design are discussed: the self-concept of the caregivers as being care experts, the need for social support, timing issues and coordination with other actors in this field.
Erscheinungsjahr
Titel des Konferenzbandes
Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing
Seite
787-799
Konferenz
CSCW '16: Computer Supported Cooperative Work and Social Computing
Konferenzort
San Francisco California USA
Konferenzdatum
2016-02-27 – 2016-03-02
FH-PUB-ID

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Schorch, Maren ; Wan, Lin ; Randall, David William ; Wulf, Volker: Designing for Those who are Overlooked. In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing. New York, NY, USA : ACM, 2016, S. 787–799
Schorch M, Wan L, Randall DW, Wulf V. Designing for Those who are Overlooked. In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing. New York, NY, USA: ACM; 2016:787-799. doi:10.1145/2818048.2819999
Schorch, M., Wan, L., Randall, D. W., & Wulf, V. (2016). Designing for Those who are Overlooked. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing (pp. 787–799). New York, NY, USA: ACM. https://doi.org/10.1145/2818048.2819999
@inproceedings{Schorch_Wan_Randall_Wulf_2016, place={New York, NY, USA}, title={Designing for Those who are Overlooked}, DOI={10.1145/2818048.2819999}, booktitle={Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing}, publisher={ACM}, author={Schorch, Maren and Wan, Lin and Randall, David William and Wulf, Volker}, year={2016}, pages={787–799} }
Schorch, Maren, Lin Wan, David William Randall, and Volker Wulf. “Designing for Those Who Are Overlooked.” In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, 787–99. New York, NY, USA: ACM, 2016. https://doi.org/10.1145/2818048.2819999.
M. Schorch, L. Wan, D. W. Randall, and V. Wulf, “Designing for Those who are Overlooked,” in Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, San Francisco California USA, 2016, pp. 787–799.
Schorch, Maren, et al. “Designing for Those Who Are Overlooked.” Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, ACM, 2016, pp. 787–99, doi:10.1145/2818048.2819999.
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2023-12-13T09:14:20Z


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