Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services
D. Schneider, A. Maier, P. Cimiano, U. Seelmeyer, Sozialer Fortschritt 71 (2022) 489–511.
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CareTech OWL - Zentrum für Gesundheit, Soziales und Technologie
Abstract
This paper examines how social care provider professionals could be supported by decision support systems (DSSs) in social care service planning (SSP). Since DSSs are not yet used in Germany, we rely on interviews with social work professionals to explore expectations and fears about DSSs, and how they could be integrated into professional practice. Our findings support three conclusions. First, DSSs providing visualisations of clients’ development are perceived to support decision-making. Second, there is a need for DSSs to support shared decision-making. Finally, it is crucial not to confound technical reliability with professional reliability.
Erscheinungsjahr
Zeitschriftentitel
Sozialer Fortschritt
Band
71
Zeitschriftennummer
6-7
Seite
489-511
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FH-PUB-ID
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Schneider, Diana ; Maier, Angelika ; Cimiano, Philipp ; Seelmeyer, Udo: Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services. In: Sozialer Fortschritt Bd. 71, Duncker & Humblot GmbH (2022), Nr. 6–7, S. 489–511
Schneider D, Maier A, Cimiano P, Seelmeyer U. Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services. Sozialer Fortschritt. 2022;71(6-7):489-511. doi:10.3790/sfo.71.6-7.489
Schneider, D., Maier, A., Cimiano, P., & Seelmeyer, U. (2022). Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services. Sozialer Fortschritt, 71(6–7), 489–511. https://doi.org/10.3790/sfo.71.6-7.489
@article{Schneider_Maier_Cimiano_Seelmeyer_2022, title={Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services}, volume={71}, DOI={10.3790/sfo.71.6-7.489}, number={6–7}, journal={Sozialer Fortschritt}, publisher={Duncker & Humblot GmbH}, author={Schneider, Diana and Maier, Angelika and Cimiano, Philipp and Seelmeyer, Udo}, year={2022}, pages={489–511} }
Schneider, Diana, Angelika Maier, Philipp Cimiano, and Udo Seelmeyer. “Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services.” Sozialer Fortschritt 71, no. 6–7 (2022): 489–511. https://doi.org/10.3790/sfo.71.6-7.489.
D. Schneider, A. Maier, P. Cimiano, and U. Seelmeyer, “Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services,” Sozialer Fortschritt, vol. 71, no. 6–7, pp. 489–511, 2022.
Schneider, Diana, et al. “Exploring Opportunities and Risks in Decision Support Technologies for Social Workers: An Empirical Study in the Field of Disabled People’s Services.” Sozialer Fortschritt, vol. 71, no. 6–7, Duncker & Humblot GmbH, 2022, pp. 489–511, doi:10.3790/sfo.71.6-7.489.
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