Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services
S. Bouguelia, A. Berro, B. Benatallah, M. Baez Gonzalez, H. Brabra, S. Zamanirad, H. Kheddouci, in: J. Troya, B. Medjahed, M. Piattini, L. Yao, P. Fernández, A. Ruiz-Cortés (Eds.), Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings, Springer Nature Switzerland, Cham, 2022, pp. 575–583.
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Autor*in
Bouguelia, Sara;
Berro, Auday;
Benatallah, Boualem;
Baez Gonzalez, Marcos
;
Brabra, Hayet;
Zamanirad, Shayan;
Kheddouci, Hamamache
;
Brabra, Hayet;
Zamanirad, Shayan;
Kheddouci, HamamacheHerausgeber*in
Troya, Javier;
Medjahed, Brahim;
Piattini, Mario;
Yao, Lina;
Fernández, Pablo;
Ruiz-Cortés, Antonio
Abstract
Task-oriented conversational assistants are in very high demand these days. They employ third-party APIs to serve end-users via natural language interactions and improve their productivity. Recently, the augmentation of process-enabled automation with conversational assistants emerged as a promising technology to make process automation closer to users. This paper focuses on the superimposition of task-oriented assistants over composite services. We propose a Human-bot-Process interaction acts that are relevant to represent natural language conversations between the user and multi-step processes. In doing so, we enable human users to perform tasks by naturally interacting with processes.
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Buchtitel
Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings
Seite
575-583
Konferenz
Service-Oriented Computing: 20th International Conference, ICSOC 2022
Konferenzort
Seville, Spain
Konferenzdatum
2022-11-29 – 2022-12-02
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Bouguelia, Sara ; Berro, Auday ; Benatallah, Boualem ; Baez Gonzalez, Marcos ; Brabra, Hayet ; Zamanirad, Shayan ; Kheddouci, Hamamache: Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services. In: Troya, J. ; Medjahed, B. ; Piattini, M. ; Yao, L. ; Fernández, P. ; Ruiz-Cortés, A. (Hrsg.): Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings, Lecture Notes in Computer Science. Cham : Springer Nature Switzerland, 2022, S. 575–583
Bouguelia S, Berro A, Benatallah B, et al. Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services. In: Troya J, Medjahed B, Piattini M, Yao L, Fernández P, Ruiz-Cortés A, eds. Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings. Lecture Notes in Computer Science. Cham: Springer Nature Switzerland; 2022:575-583. doi:10.1007/978-3-031-20984-0_41
Bouguelia, S., Berro, A., Benatallah, B., Baez Gonzalez, M., Brabra, H., Zamanirad, S., & Kheddouci, H. (2022). Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services. In J. Troya, B. Medjahed, M. Piattini, L. Yao, P. Fernández, & A. Ruiz-Cortés (Eds.), Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings (pp. 575–583). Cham: Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-20984-0_41
@inbook{Bouguelia_Berro_Benatallah_Baez Gonzalez_Brabra_Zamanirad_Kheddouci_2022, place={Cham}, series={Lecture Notes in Computer Science}, title={Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services}, DOI={10.1007/978-3-031-20984-0_41}, booktitle={Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings}, publisher={Springer Nature Switzerland}, author={Bouguelia, Sara and Berro, Auday and Benatallah, Boualem and Baez Gonzalez, Marcos and Brabra, Hayet and Zamanirad, Shayan and Kheddouci, Hamamache}, editor={Troya, Javier and Medjahed, Brahim and Piattini, Mario and Yao, Lina and Fernández, Pablo and Ruiz-Cortés, AntonioEditors}, year={2022}, pages={575–583}, collection={Lecture Notes in Computer Science} }
Bouguelia, Sara, Auday Berro, Boualem Benatallah, Marcos Baez Gonzalez, Hayet Brabra, Shayan Zamanirad, and Hamamache Kheddouci. “Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services.” In Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings, edited by Javier Troya, Brahim Medjahed, Mario Piattini, Lina Yao, Pablo Fernández, and Antonio Ruiz-Cortés, 575–83. Lecture Notes in Computer Science. Cham: Springer Nature Switzerland, 2022. https://doi.org/10.1007/978-3-031-20984-0_41.
S. Bouguelia et al., “Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services,” in Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings, J. Troya, B. Medjahed, M. Piattini, L. Yao, P. Fernández, and A. Ruiz-Cortés, Eds. Cham: Springer Nature Switzerland, 2022, pp. 575–583.
Bouguelia, Sara, et al. “Process-Oriented Intents: A Cornerstone for Superimposition of Natural Language Conversations over Composite Services.” Service-Oriented Computing. 20th International Conference, ICSOC 2022, Seville, Spain, November 29 – December 2, 2022, Proceedings, edited by Javier Troya et al., Springer Nature Switzerland, 2022, pp. 575–83, doi:10.1007/978-3-031-20984-0_41.
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