Understanding the Patient 2.0
M. Geierhos, F. Bäumer, S. Schulze, C. Klotz, in: H. Christiansen, I. Stojanovic, G.A. Papadopoulos (Eds.), Modeling and Using Context, Springer International Publishing, Cham, 2015, pp. 159–171.
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Konferenzbeitrag
| Veröffentlicht
| Englisch
Autor*in
Geierhos, Michaela;
Bäumer, Frederik
;
Schulze, Sabine;
Klotz, Caterina
;
Schulze, Sabine;
Klotz, CaterinaHerausgeber*in
Christiansen, Henning;
Stojanovic, Isidora;
Papadopoulos, George A.
Einrichtung
Abstract
Patients 2.0 increasingly inform themselves about the quality of medical services on physician rating websites. However, little is known about whether the reviews and ratings on these websites truly reflect the quality of services or whether the ratings on these websites are rather influenced by patients’ individual rating behavior. Therefore, we investigate more than 790,000 physician reviews on Germany’s most used physician rating website jameda.de. Our results show that patients’ ratings do not only reflect treatment quality but are also influenced by treatment quality independent factors like age and complaint behavior. Hence, we provide evidence that users should be well aware of user specific rating distortions when intending to make their physician choice based on these ratings.
Erscheinungsjahr
Titel des Konferenzbandes
Modeling and Using Context
Band
9405
Seite
159-171
ISBN
ISSN
eISSN
FH-PUB-ID
Zitieren
Geierhos, Michaela ; Bäumer, Frederik ; Schulze, Sabine ; Klotz, Caterina: Understanding the Patient 2.0. In: Christiansen, H. ; Stojanovic, I. ; Papadopoulos, G. A. (Hrsg.): Modeling and Using Context, Lecture Notes in Computer Science. Bd. 9405. Cham : Springer International Publishing, 2015, S. 159–171
Geierhos M, Bäumer F, Schulze S, Klotz C. Understanding the Patient 2.0. In: Christiansen H, Stojanovic I, Papadopoulos GA, eds. Modeling and Using Context. Vol 9405. Lecture Notes in Computer Science. Cham: Springer International Publishing; 2015:159-171. doi:10.1007/978-3-319-25591-0_12
Geierhos, M., Bäumer, F., Schulze, S., & Klotz, C. (2015). Understanding the Patient 2.0. In H. Christiansen, I. Stojanovic, & G. A. Papadopoulos (Eds.), Modeling and Using Context (Vol. 9405, pp. 159–171). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-319-25591-0_12
@inproceedings{Geierhos_Bäumer_Schulze_Klotz_2015, place={Cham}, series={Lecture Notes in Computer Science}, title={Understanding the Patient 2.0}, volume={9405}, DOI={10.1007/978-3-319-25591-0_12}, booktitle={Modeling and Using Context}, publisher={Springer International Publishing}, author={Geierhos, Michaela and Bäumer, Frederik and Schulze, Sabine and Klotz, Caterina}, editor={Christiansen, Henning and Stojanovic, Isidora and Papadopoulos, George A.Editors}, year={2015}, pages={159–171}, collection={Lecture Notes in Computer Science} }
Geierhos, Michaela, Frederik Bäumer, Sabine Schulze, and Caterina Klotz. “Understanding the Patient 2.0.” In Modeling and Using Context, edited by Henning Christiansen, Isidora Stojanovic, and George A. Papadopoulos, 9405:159–71. Lecture Notes in Computer Science. Cham: Springer International Publishing, 2015. https://doi.org/10.1007/978-3-319-25591-0_12.
M. Geierhos, F. Bäumer, S. Schulze, and C. Klotz, “Understanding the Patient 2.0,” in Modeling and Using Context, 2015, vol. 9405, pp. 159–171.
Geierhos, Michaela, et al. “Understanding the Patient 2.0.” Modeling and Using Context, edited by Henning Christiansen et al., vol. 9405, Springer International Publishing, 2015, pp. 159–71, doi:10.1007/978-3-319-25591-0_12.
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