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In Reviews We Trust: But Should We? Experiences with Physician Review Websites

J. Kersting, F. Bäumer, M. Geierhos, in: Association for Computing Machinery (Ed.), Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, SciTePress, New York United States, 2019, pp. 147–155.

Konferenzbeitrag | Veröffentlicht | Englisch
Autor*in
Kersting, Joschka; Bäumer, FrederikFH Bielefeld ; Geierhos, Michaela
herausgebende Körperschaft
Association for Computing Machinery
Abstract
The ability to openly evaluate products, locations and services is an achievement of the Web 2.0. It has never been easier to inform oneself about the quality of products or services and possible alternatives. Forming one’s own opinion based on the impressions of other people can lead to better experiences. However, this presupposes trust in one’s fellows as well as in the quality of the review platforms. In previous work on physician reviews and the corresponding websites, it was observed that there occurs faulty behavior by some reviewers and there were noteworthy differences in the technical implementation of the portals and in the efforts of site operators to maintain high quality reviews. These experiences raise new questions regarding what trust means on review platforms, how trust arises and how easily it can be destroyed.
Erscheinungsjahr
Titel des Konferenzbandes
Proceedings of the 4th International Conference on Internet of Things, Big Data and Security
Seite
147-155
Konferenz
4th International Conference on Big Data and Internet of Things
Konferenzort
Singapore
Konferenzdatum
2020-08-22 – 2020-08-24
FH-PUB-ID

Zitieren

Kersting, Joschka ; Bäumer, Frederik ; Geierhos, Michaela: In Reviews We Trust: But Should We? Experiences with Physician Review Websites. In: Association for Computing Machinery (Hrsg.): Proceedings of the 4th International Conference on Internet of Things, Big Data and Security. New York United States : SciTePress, 2019, S. 147–155
Kersting J, Bäumer F, Geierhos M. In Reviews We Trust: But Should We? Experiences with Physician Review Websites. In: Association for Computing Machinery, ed. Proceedings of the 4th International Conference on Internet of Things, Big Data and Security. New York United States: SciTePress; 2019:147-155.
Kersting, J., Bäumer, F., & Geierhos, M. (2019). In Reviews We Trust: But Should We? Experiences with Physician Review Websites. In Association for Computing Machinery (Ed.), Proceedings of the 4th International Conference on Internet of Things, Big Data and Security (pp. 147–155). New York United States: SciTePress.
@inproceedings{Kersting_Bäumer_Geierhos_2019, place={New York United States}, title={In Reviews We Trust: But Should We? Experiences with Physician Review Websites}, booktitle={Proceedings of the 4th International Conference on Internet of Things, Big Data and Security}, publisher={SciTePress}, author={Kersting, Joschka and Bäumer, Frederik and Geierhos, Michaela}, editor={Association for Computing MachineryEditor}, year={2019}, pages={147–155} }
Kersting, Joschka, Frederik Bäumer, and Michaela Geierhos. “In Reviews We Trust: But Should We? Experiences with Physician Review Websites.” In Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, edited by Association for Computing Machinery, 147–55. New York United States: SciTePress, 2019.
J. Kersting, F. Bäumer, and M. Geierhos, “In Reviews We Trust: But Should We? Experiences with Physician Review Websites,” in Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, Singapore, 2019, pp. 147–155.
Kersting, Joschka, et al. “In Reviews We Trust: But Should We? Experiences with Physician Review Websites.” Proceedings of the 4th International Conference on Internet of Things, Big Data and Security, edited by Association for Computing Machinery, SciTePress, 2019, pp. 147–55.

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